Philips Saeco RI9737/20 Vienna Plus Automatic Espresso Machine, Silver

Trips to the coffee shop are a thing of the past when you use the Saeco Vienna Plus RI9737/20 Automatic Espresso Machine. Using OptiDose technology and the Aroma System pre-brewing cycle, you can tailor the strength and consistency of your espresso. A Pannarello steam wand lets you froth milk perfectly, while removable parts make it easy to keep this machine clean.

Philips Saeco Vienna Plus Product Features
Philips Saeco Vienna Plus

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Produces Rich Crema and Aroma

Insisting on bean-to-cup quality, the Vienna Plus machine brings Italian-quality espresso right into your home. With the touch of a button, you can get true Italian espresso, with its signature dark color, rich layer of crema, fragrant taste, and intense aroma.

The optional Aroma System pre-brewing cycle injects hot water into ground coffee to maximize flavor extraction. To further customize your espresso, use OptiDose technology to choose the amount of beans ground per cup–from 6 to 9 grams.

Fresh Espresso at the Push of a Button

Use the dial on the Vienna Plus to choose any serving size from 1 to 8 ounces and simply push a button for your ideal drink. An integrated Pannarello steam wand makes it easy to froth milk exactly as you like it and dispenses hot water for other beverages.

Removable Parts for Easy Cleaning

The Vienna Plus is designed for easy maintenance–its drip tray, dregdrawer, and 57-ounce water tank are removable. The brew group can be also removed for cleaning so you don’t have to use chemicals inside the machine. The machine’s adjustable conical burr grinder is durable and requires no special care.

Philips Saeco machines switch off automatically one hour after use.

Warranty Information

All Philips Saeco machines are tested with coffee. Although they have been carefully cleaned there might be some coffee residue in the machine. We guarantee however that the machine is absolutely new and recommend that you read the instructions before use.

The Saeco Vienna Plus is backed by a limited one-year warranty.

What’s in the Box

Saeco Vienna Plus RI9737/20 Automatic Espresso Machine (silver), removable water tank, cleaning brush, and instructions.


Philips Saeco Vienna Plus

Removable water tank
for easy cleaning and refilling.
Philips Saeco Vienna Plus

Easily removable brew group
for chemical-free cleaning.



Save Money Versus Coffee Shops

Ever wondered what you could be saving if you made your coffee at home
rather than going out for it every time?

Save Money Versus Coffee Shops



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Product Features

  • 1250-watt super-automatic espresso machine with built-in adjustable conical burr grinder
  • 15-bar pump; removable brew group for tamping, brewing, and dispensing all in one cycle
  • 12-ounce bean container; Opti-Dose adjustable doser; 15-puck-capacity dreg drawer
  • Removable 57-ounce water tank; stainless-steel boiler; Pannarello frothing device
  • Measures 14 by 15 by 15-1/2 inches

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  1. Evan Getz 08/11/2012 at 1:37 am - Reply

    Good Superauto for the Money I recently purchased a Vienna Superautomatica as an inexpensive second espresso maker. The first thing I noticed is that it is Italian made like many of the great espresso machines. The body of the Vienna is “graphite” plastic, and while it does not feel first class, it somehow has a pretty sturdy feel to it. I also like that the footprint is pretty small thus taking up little counter space.I opened the manual, which is not particularly clear, but need not be on account of very simple operation. The Vienna has three buttons–on/off, coffee, and steam. It also has a steamer control knob and a water volume knob.I turned on the machine after filling the coffee and water tanks. The buttons feel Italian–you’ll know what I mean if you’ve owned an Alfa Romeo. They are a bit clunky next to my old Capresso C1000, but they work well (for now).The Vienna takes a couple of minutes to warm up–I don’t mind this for reasons I’ll reveal in a minute. The coffee spout is adjustable up and down to accommodate a large variety of cups and mugs. Once it’s ready, the coffee light stops blinking. I push the button and it begins to grind the coffee. The noise level of the machine is louder than my Capresso, but not too bad. You might wake up the house with it in the morning, but my child stayed asleep. Once the coffee finishes the grind, the Vienna immediately begins making espresso.My first impression was that I saw a lot more steam coming from the coffee than my Capresso. I am hopeful. The coffee also looked a bit thicker than the Capresso. After the Vienna finished I observed the cup: nice crema, plenty hot, and smells like the genuine article. I gave it a taste–wow, step aside Capresso, this espresso is richer, hotter, and a lot closer to coffee bar espresso. Next I took a sip. Ah yes, the cup holds rich chocolatey espresso. If you are sort of a coffee snob, you’ll like what you taste. The coffee is much richer than the Capresso, which I attribute to hotter water and fuller extraction.I’m sure that the Vienna will not make good enough espresso for some folks, but to me, it still tastes better than Starbucks. It was more than $100 cheaper than my Capresso and frankly makes better espresso. I cannot yet speak to the durability of the machine, but the Vienna is now my favorite inexpensive espresso maker.

  2. Donna Tate "Ba Ba Barista" 08/11/2012 at 2:01 am - Reply

    Best value in Automatic Espresso machines Vienna Plus is my third fully automatic machine. I loved my first, Saeco original Vienna, hated the second, Saeco Incanto classic. The original Vienna worked for 3 years every day, making consistently good espresso before the pump gave. I should have paid for repair, but I succumbed to that stainless steel twinkle and went for Saeco Incanto classic. More expensive for sure. Worse, better said inconsistent, coffee quality, constant small problems relating to built quality concerning the brew group, the grinder and the steamer wand. After a year of irritation a pump seal has failed while making espresso, nothing like a small explosion in the kitchen in the morning, I tell ya. Well, gone back to the trusted Vienna, now with the plus in the name. Good old days are here again …. Compared to previous- it is a lot quieter, when both grinding and steaming, it is also a lot quicker to warm up then before, steam is ready a mere 15 seconds after pushing the button. Espresso has a beautiful rich crema right out of the box, I didn’t have to experiment with grind setting at all. The steaming wand (Panarello) has been redesigned and is now foolproof maker of perfect frothed foam. For the newbie I would like to add that I spent a lot of effort to find the right roast – tasted more than a few before I settled on one (Peerless Coffee Espressp Perfection) that I buy now in 5 lb. bags and keep in the freezer. I should for fairness add that I never want any other coffee through the machine like some decaf or flavored stuff, so I don’t miss the alternate ground coffee option that Incanto had. My priority has always been flavor and consistency and that the Vienna Plus delivers. My friends drive miles to “see me” and, by the way, get a cup of espresso, praising each one as “this is the best espresso in the world”. If that is what you desire, don’t get mesmerized by stainless steel shine or computerized display magic and save yourself some money by getting this machine. You won’t regret it. And I am unanimous in that. ;)

  3. asdopuiwfhepn 08/11/2012 at 2:31 am - Reply

    Not at all reliable Overall, I cannot recommend this machine.The machine made excellent espresso for the first few weeks we had it. Once it was broken in, the espresso was average, and the crema was more of a large-bubbled foam. The grinder is able to create a fine grind, but unfortunately the machine can’t pass any water through it, so you have to use a mid-level fine grind. The machine is able to adjust the amount of water used per shot, but anything more than the smallest available setting creates, well, coffee. Not even an Americano, just coffee.After three months the grinder broke. When I opened up the machine’s door a broken part flew out. Amazon sent me a new one. One month in on the new one, the brewgroup jammed. I thought it was broken, but after four days, the machine was able to pry itself loose. Ground coffee was all over the brewgroup, as if it had exploded. We’ll see how it works out.A bright spot–Amazon was astoundingly helpful and gracious. They replaced the first one, postage payed, express delivery, with no questions at all. They offered to refund the original purchase price on the second one, until it broke loose and started working again. I cannot complement them highly enough!

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