Vietnamese Coffee Privacy & Data Policy

Last Updated: July 23, 2020

Privacy statement

We have put in place the following policy to protect your personal information.  By using our website and/or providing information to us, you consent to the policy.

What personal information do we collect?

You may give us information about yourself, such as your name, address, email address and telephone numbers, when, for example, you become an Viet-Coffee member, request a catalogue or make a purchase from us.  If you do not give this information, we may not be able to provide goods or services to you.

How do we use the personal information?

We may use the information to process your transactions, to administer your account, to conduct credit and other checks, for our own internal purposes (such as risk management, staff training and billing), to help us to develop our website to be more available and user friendly to our customers, and for any other use which you may authorise.

Will we disclose the information to others?

We do not sell, trade or rent your personal information to others.

However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and emails and processing payments.  They will have access to your personal information needed to perform these services, but we will not authorise them to use your information for other purposes.

In addition, we may provide statistics with personal identifiers removed about our customers, readers, sales, traffic patterns and related site functions to reputable third parties.

Cookies

Our website uses a technology called cookies.  A cookie is a small element of data that our website may send to your computer.  Any such cookie is typically stored on your computer’s hard drive and permits our website to recognise you when you return.  Our use of cookies helps us to provide you with a better experience during your use of our website by allowing us to understand what areas of the site are of interest to you.  You may configure your web browser to not accept cookies, although you may experience a loss of functionality as a result.

Security

We take security seriously, and have taken steps to ensure your personal information is secure.  We use secure servers, and industry standard data encryption whenever we are receiving or transferring your information online.  However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.

Updating your personal information

You may obtain confirmation from us as to whether or not we hold personal information about you.  You may also request a copy of the information and/or request that corrections or changes are made to it.  You can make changes to your personal information on our website, by emailing us at vietnamesecoffeelimited@gmail.com.

Policy changes

We may review this policy from time to time and will notify you of any changes by posting an updated version on our website.

Feedback

We welcome your questions and comments about privacy at Vietnamese Coffee.  Please email us at vietnamesecoffeelimited@gmail.com.

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